Reference

Privacy Policy – What We Collect and Why

When you open an account with bata132, we collect only the information we need to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and deliver…

Account verification dataPayment transaction recordsDevice and login access logsWithdrawal verification details
bata132 Privacy Policy – What We Collect and Why
REACH OUT ANYTIME

How to Request Changes to Your Privacy Settings

You can contact bata132 support to request corrections to your account data, ask for a copy of all records we hold, or report a data concern. Our team works across multiple channels so you reach us in the way that suits your schedule. Response times vary by channel; email typically receives a reply within 24 hours on business days.

Team online

Live Chat Support

Open the chat widget in the account menu on desktop or mobile. Available 09:00–22:00 WIB daily for account and data questions.

Email Support

Send a data request or privacy concern to [email protected]. Include your account username and the specific data you want to review or update.

Account Settings

Log in and go to Settings > Account Data to download a copy of your stored profile, transaction history and device access logs whenever you want.

HOW WE SAFEGUARD

Data Security, Cookies and Account Access Inside bata132

Your account on bata132 uses encryption so your login credentials and payment information never travel unprotected over the internet.

Encryption & Login Security

All account logins and DANA, OVO, GoPay, QRIS transactions are encrypted end-to-end. Two-factor authentication is optional but available in your account settings.

Transaction History

Every deposit and withdrawal is logged in real time in your account. You can export your full transaction history as CSV from Settings > My Records.

Cookie Policies

Session cookies let you stay logged in and remember your lobby preferences. Analytics cookies help us spot errors. You control all cookies from your browser.

No Data Sharing

We never sell your account details, payment info or gaming activity to marketers or analytics firms. Third-party integrations are partners we've vetted for security.

Data Retention

Account records stay on file for as long as your account exists. Closed accounts are archived for 2 years, then purged. Where local law permits, retention periods may differ.

Right to Access & Deletion

Request a full copy of your stored data or ask us to delete non-essential records by emailing [email protected]. We respond within 7 business days.

Privacy and Data – Your Questions Answered

Your DANA, OVO, GoPay or QRIS transaction record stays in your account dashboard so you can track every withdrawal. We keep the transaction ID, amount, date and status permanently. Your bank account number itself is never stored in full; only the last four digits appear in your account for security.

Yes. Go to Settings > Security > Device Log on desktop. You'll see every IP, browser, device type and login time for the last 90 days. If you spot an unfamiliar login, change your password immediately and contact live chat support.

We log which game lobbies you open and how long you stay in each one. This data helps us fix crashes and improve loading speed. Your game history is visible only to you in your account and to our support team if you ask them to help troubleshoot an issue.

Email [email protected] with your account username and ask for a data export or deletion request. We'll send you a full CSV of your records, payments and login activity within 7 days. Deletion of optional data (game history, cookies) happens within 30 days where local law permits.

No. Your name, email, payment method and deposit amounts are never sold or shared. We only connect to DANA, OVO, GoPay and QRIS for payment processing; those payments go direct, not through a middleman. Affiliate partners see only that a referral occurred, not your account details.

After you close your account, records are archived for 2 years to comply with local payment and tax regulations. After 2 years, all non-essential data is deleted. You can request early deletion by emailing support; mandatory legal records may be retained longer where local law permits.

Yes. From your browser settings, you can block or clear cookies anytime. Clearing cookies will log you out of your account and reset your game history. Session cookies are necessary to keep you logged in; analytics cookies are optional and can be turned off without affecting gameplay.